> For the complete documentation index, see [llms.txt](https://docs.adaptiva.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.adaptiva.com/cloud/user-management/manage-account.md).

# Manage Account

How to manage your Cloud Portal account.

Manage your user account details, change your password, or delete your account by navigating to ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-2aa60d2f75878f127905ccfee7c7813bff5681cc%2Fimage1.png?alt=media) **| Manage Account** page.

## Update User Information

1. Select ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-2aa60d2f75878f127905ccfee7c7813bff5681cc%2Fimage1.png?alt=media) on the upper-right of the **Home** page, and then select **Manage Account** on the dialog that appears.

   ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-ea6f1cbeb629d36e43e67bdc244380196f547030%2FProfile%20Dropdown.png?alt=media)
2. Make the desired updates to the fields below, and then select **OK** to save your changes.

   ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-b3ea396dd41d25a32b3d387171421916933a7d27%2FManage%20Account%20Page.png?alt=media)

* **First Name**
* **Last Name**
* *(Optional)* **Voice Phone Number** - How to contact your Administrator during business hours.
* *(Optional)* **After Office Phone Number** - How to contact your Administrator after hours.
* *(Optional)* **Text Message Phone Number** - Receive text message notifications based on Communication Provider settings.
* *(Optional)* **WhatsApp Phone Number** - Receive WhatsApp message notifications based on Communication Provider settings.
* *(Optional)* **Teams Webhook URL** - Receive Teams message notifications based on Communication Provider settings.

For more information regarding notifications, please see our [Communication Providers](https://docs.adaptiva.com/patch/advanced-settings/communication-providers) page.

## Change Your Password

1. Select ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-a8f92e93616ef3f2b5bd220cb8fda873d1cab476%2Fimage3.png?alt=media) **Change Password** on the **Manage Account** page. The **Change Password** dialog appears.

   ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-ce5c6d2740e83f13ca3d9bf364c9c841336b3966%2FChange%20Password.png?alt=media)
2. Enter the new password in the **Enter New Password** field.
3. Re-enter the new password into the **Confirm Password** field.
4. Select **OK** to return to the **Manage Account** dialog.

## Set up MFA

1. Select ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-a95c4c9f8dca4ab42df35f575aa865240531f417%2Fimage5.png?alt=media) **Set up MFA** on the **Manage Account** dialog. The **Multi-factor Authentication Setup** dialog appears. MFA is only available with native-logins.
2. Set up MFA using one of the following options:

   a. Scan the QR code with the authenticator app on your mobile device on the **QR Code** tab.

   ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-8d65227413d314e7690c596fd5addf31fc172d4a%2FMFA%20QR%20Code.png?alt=media)

   * Enter the authentication code from your authenticator app into the field to complete setup.

   b. Copy the authentication secret on the **Authentication Secret** tab.

   1. Use the authentication secret to register a new account with your authentication app.
   2. Enter the authentication code from your authenticator app into the field to complete setup.

   ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-262a2ad785b0d482237ee534be39d297c0db1c04%2FMFA%20Auth%20Secret.png?alt=media)

## Delete Your Account

1. Select ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-f4f75ec863c889464324147cdc55c63a77015a72%2Fimage10.png?alt=media) **Delete Account** on the **Manage Account** dialog to delete your account. The **Are you sure?** dialog appears.

   ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-630a05632ade6a35438dfa914343b6a5ba5e8d7d%2FDelete%20Account%20Confirmation.png?alt=media)
2. (Optional) Select the Export Logs button, this will automatically save a .log file to your Downloads folder by default.

   ![](https://3854236924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FReeu76V1kXCsd3Neih5b%2Fuploads%2Fgit-blob-6bda31c52cbf9c13ec27f3316b3eece7ebca224d%2FDelete%20Account%20Export%20Logs.png?alt=media)
3. Select **OK** to confirm the account deletion.

## Related pages

### [Communication Providers](https://docs.adaptiva.com/patch/advanced-settings/communication-providers)

### [Configure SMTP Settings](https://docs.adaptiva.com/platform-guide/additional-settings/smtp-settings)