# Assign licenses

Adaptiva products require a license for each active client reporting to the site for which it is installed. The Adaptiva Server will periodically count all active, healthy, reporting clients as licensed clients. The license key will contain the licensed company name and client count.

If you are starting the Adaptiva Web Portal for the first time or your key has expired, you will be prompted for a key at login.

![License product prompt](https://4059240068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUJDmdO4RKTyVqc8A0mNb%2Fuploads%2Fgit-blob-1a50e58c66e4f5675a41f2e2f1f1a5caf972cbad%2Flicense-prompt.png?alt=media)

You can view keys or add more by selecting the **gear icon | Product Licensing**.

![Product licensing page](https://4059240068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUJDmdO4RKTyVqc8A0mNb%2Fuploads%2Fgit-blob-c69e181f68eb32d36ee3bafab9bf2bc40ea37dfd%2Flicense-page.png?alt=media)

Products will function for a period of 30 days from the date of installation for evaluation purposes. If additional evaluation is required, please contact [Adaptiva Customer Support](https://adaptiva.com/support).

## Add a License

To license your Adaptiva solution, perform the following:

1. Select the settings **icon (gear) | Product Licensing**.

   ![](https://4059240068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUJDmdO4RKTyVqc8A0mNb%2Fuploads%2Fgit-blob-37e80c30ef9136c902db5dac73205b087205fc39%2Fproduct-licensing.png?alt=media)
2. Click **Add Key**.

   ![](https://4059240068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUJDmdO4RKTyVqc8A0mNb%2Fuploads%2Fgit-blob-e34250325e19b9e7fbfa6e826049a9ff94117630%2Fadd-key-button.png?alt=media)
3. Paste the license key for your Adaptiva solution in the text box and click **OK**.

   ![](https://4059240068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUJDmdO4RKTyVqc8A0mNb%2Fuploads%2Fgit-blob-69cf05a433bd1d1afbe3075b5510804ababa8c6d%2Fadd-key.png?alt=media)
4. The End User License Agreement: Adaptiva page appears. Read the license agreement and click **Accept**.
5. The notification banner displays the progress for the solution being enabled. When complete, click the product tab (ex. OneSite Patch).

## Start a Free Trial

To start a free trial of an Adaptiva solution, perform the following:

1. On the Product Licensing page, click **Start Free Trial**.
2. Click to select the solution(s) you wish to try and click **OK**.
3. The End User License Agreement: Adaptiva page appears. Read the license agreement and click **Accept**.
4. The notification banner displays the progress for the solution being enabled. When complete, click the product tab (ex. OneSite Patch).

## License Expiration

When your OneSite Patch license is about to expire, a top level banner will display notifying you of the expiration date. Clicking the license notification will take you to the licensing page in the Admin Portal.

![Expiration warning](https://4059240068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUJDmdO4RKTyVqc8A0mNb%2Fuploads%2Fgit-blob-840266666f56efa5a094f0ae1a5f7f5041379083%2Flicense-expiration-banner.png?alt=media)

Once your product license expires, your product will no longer be accessible.

![Product disabled](https://4059240068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUJDmdO4RKTyVqc8A0mNb%2Fuploads%2Fgit-blob-00c97a8f4ec3539f91cb28849b4b436de6acac44%2Fproduct-disabled.png?alt=media)

In order to re-enable your product, you will need to enter a valid license key. Reach out to your sales representative to purchase or renew your license.