Troubleshooting

Troubleshooting guide for common issues with OneSite Wake.

.NET 4.8 Access Issues

If you see the following error, the service account needs access to the Temporary ASP.NET Files folder:

The service account needs access to:

• C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files

Grant it modify access or add to Administrators group and select:

• Read & Execute

• List folder Contents

• Read

• Write

Error Message:

The current identity (KAIBAB\webwakeup) does not have write access to 'C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files'.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Web.HttpException: The current identity (KAIBAB\webwakeup) does not have write access to 'C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files'.

Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:
[HttpException (0x80004005): The current identity (KAIBAB\webwakeup) does not have write access to 'C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files'.]
 System.Web.HttpRuntime.CheckAccessToTempDirectory() +284
 System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +221

[HttpException (0x80004005): ASP.NET Initialization Error: The current identity (KAIBAB\webwakeup) does not have write access to 'C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files'.]
 System.Web.HttpRuntime.FirstRequestInit(HttpContext context) [phone]
 System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +88
 System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +4419012