OneSite Patch SaaS FAQ
Overview
Below is are frequently asked questions regarding OneSite Patch - SaaS. If you would like to know additional information about our SaaS solution please visit the following pages or contact our Support team:
Are all Adaptiva products available with a SaaS Deployment?
At this time, only OneSite Patch is available with a SaaS Deployment. Additional Adaptiva solutions may be added over time, based on demand and customer feedback.
How is content distributed in the cloud?
Content distribution works the same in both SaaS and self-hosted models. Content is delivered using Adaptiva’s unique peer-to-peer protocols with a backup to Adaptiva’s built-in CDN, which is automatically set up to ensure fast, reliable, and efficient delivery across your environment.
How do I manage my on-premises network topology with SaaS?
You can configure on-premises detection policies using criteria such as IP address ranges, DNS resolution, or ping response. This enables the platform to automatically differentiate between internal and external clients and adjust its behavior accordingly. The rest of the network topology remains the same, whether you're using a self-hosted or SaaS deployment. Even with the SaaS option, local peer-to-peer (P2P) content distribution is still fully supported— ensuring efficient delivery within your internal network.
How are administrator and user access managed?
In OneSite Patch - SaaS Deployment, all administrative accounts and identity providers (e.g., SAML, OIDC) are managed through the OneSite Cloud Portal. This centralized approach provides enhanced security and streamlines access control.
Can I use the same workflows or integrations from my self-hosted environment in a SaaS deployment?
Both versions contain the same workflow engine and activities. However, some server-side workflows may require updates to run in SaaS, especially if they rely on unsigned activities that aren't safe in shared SaaS environments.
What if I want to move from self-hosted to SaaS?
We’re here to help make the transition smooth and straightforward. Moving to the SaaS deployment involves reviewing your existing workflows, integrations, and configurations to ensure full compatibility. Our Solutions team will support you through every step of the process.
Here’s what to expect:
Start by contacting Support – Our team will work with you to plan and execute the migration with minimal disruption.
Objects will not be lost.
Historical data will not migrate – However, your SaaS deployment will automatically re-acquire the current state, and all dashboards will quickly repopulate with up-to-date information.
Do all the vulnerability management integrations work with OneSite Patch - SaaS?
Yes, integrations with CrowdStrike Exposure Management, Tenable Patch Management, SentinelOne Singularity Platform and Windows Defender for Endpoint work with both SaaS and Self-Hosted deployments.
How is the SaaS environment secured?
Adaptiva OneSite Patch - SaaS is designed with robust security measures to protect customer data and operations. It is hosted in a secure, cloud-native environment. Adaptiva
is certified under ISO/IEC 27001:2022, an internationally recognized standard for information security management systems (ISMS). This certification ensures that Adaptiva has implemented rigorous controls for data confidentiality, integrity, and availability. Additionally, all communication between clients and the cloud server is encrypted via HTTPS, and only signed, Adaptiva-approved workflows are executed on the server to maintain trusted operations.
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