Approval Requests

Some Patching Strategies require patch manager approval before beginning a patch cycle. The Patching Process looks for an Approval Chain to use when processing approvals and sends a notification based on the communication process configured for each approver.

These approval communications include a link that directs the approver to the Admin Portal, prompting them to authenticate.

HTML email approval request notification

Administrators may see all pending and completed Approvals using theOneSite Patch dashboard.

Approve or Reject a Patch Request

1. Select Approval Requests from the left navigation menu of the Patch dashboard.

   

   • The All view is read-only. You may view the Approval details, but you may not make any changes.

   • Pending lists the process awaiting approval. You may view and change processes with a status of pending. The Approval Request details for processes await approval in this list.

   • The Completed view is read-only. You may view the Approval Request details, but you may not make any changes.

2. Select the ellipsis ... in the Action column to view details of a specific request:

   

   Approval Actions

   • Select Approve to approve a pending request.

   • Select Reject to reject a pending request.

   • Select View to view additional details about any request. For completed requests, View is your only option.