Rollbacks

The Rollbacks feature of OneSite Patch allows you to rollback one or more patches or releases to a previous version, or you may rollback one or more patches or releases to an earlier, non-sequential version.

In either case, you may configure Rollback activities across your entire estate or limit a rollback to one or more Business Units.

If a rollback is defined for a patch on a business unit, it sets the desired state of the target clients to Rollback. The client will then check if its current scan state is out of sync with that desired state.

If the client's installed version does not match the rollback target version, the client will queue a rollback deployment to bring the patch to the target version. This continues to be enforced as long as the rollback desired state is active. If a scan returns a version that is not the rollback target, the system will attempt to remediate it by performing the rollback.

Create a Rollback

1. Select the Advanced Settings > Flex Controls > Rollbacks from the side navigation

2. Click +New

3. Enter a unique Name and Description.

4. Select Browse to select the product you'd like to rollback.

   
5. (Optional) Click Browse to select the Rollback Target then select the version you want to rollback to.

   If you do not select a specific version and leave Rollback Target blank, you will default to the last accepted version.

6. Select the desired version from the Installable Software table.

7. Click OK.

8. Select Browse to choose which Business Units you would like to apply to this rollback.

9. Click OK.

10. Click Save.

    

You have now created a rollback that will apply to a client device during the next scan.

Validate Rollback

In order to test if your rollback was successful, you can apply a manual Scan and verify which version displays in the Devices dashboard.

1. Select Asset Management > Devices then select a device from the Device Status table to open the Per-Device Patching State dashboard.

2. Select the Scan button above the Device Activity timeline.

   
3. Select Browse next to Target Business Units and select which business units you would like to verify.

   • If you would like to select individual clients, select Browse next to Target Clients instead of Target Business Units.

4. (Optional) Select Browse next to Patching Strategies to select the strategy that your product is included.

5. Toggle ON Scan All Software, however, this will take longer and is more resource intensive depending on your device's products.

6. (Optional) Toggle ON Reset Data if you want scan data for clients cleared from the Adaptiva Server and Client and repopulated with the requested scan.

   • Recommended only if having issues with scan.

7. Select Browse to select the software product(s) you'd like to scan included in your rollback.

   
8. Click OK.

9. You can track the progress of the scan and rollback from the Device Activity timeline.