# Install SaaS Client

## Download the SaaS Client

You'll want to first download the Adaptiva SaaS client from the Cloud Portal.

1. Log in to `https://<ServerName>.adaptiva.cloud` and click **Go to OneSite Patch**.
2. In the left-hand navigation, click **Asset Management > Client Installers**.
3. In the details pane, under **Client Installer Download Links**, click the download button (![Download button](/files/KKCVrLRC7jIrutP1Wz4a)) next to the desired OS option.

Follow the steps below to install SaaS clients on Windows, Linux, and macOS.

## Install the Windows SaaS Client

The Adaptiva Windows Client is installed using the P2P installer with all the needed configuration parameters in an `.msi` file.

1. Select the Windows Client from the dropdown menu.
2. Select ![Download button](/files/KKCVrLRC7jIrutP1Wz4a) to download the installer to your machine.
3. Run the downloaded `.msi` file, and then the client will be installed.

## Install the Cross Platform SaaS Client

The Cross Platform Adaptiva Client is installed using a shell script.

1. Select the appropriate Linux or macOS Client from the dropdown menus.
2. Select ![Download button](/files/KKCVrLRC7jIrutP1Wz4a) to download the `.sh shell script` to your machine.
3. Open a Command terminal window, then run the command below to execute the package. This command automatically downloads the appropriate package and installs the client.

```bash
sudo bash adaptiva-client-<version>-install-unix-<tenantObjectID>.sh
```

{% hint style="info" %}
When running the shell script interactively on systems that use apt, the system may return the following message: `N: Download is performed unsandboxed as root as file ‘/<path-to-install-package>’ couldn’t be accessed by user ‘_apt’. – pkgAcquire::Run (13: Permission denied) 109` You may ignore this error.
{% endhint %}


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