Install SaaS Client

How to install Adaptiva SaaS Clients on Windows, macOS, and Linux devices.

Download the SaaS Client

You'll want to first download the Adaptiva SaaS client from the Cloud Portal.

1. Log in to https://<ServerName>.adaptiva.cloud and click Go to OneSite Patch.

2. In the left-hand navigation, click Asset Management > Client Installers.

3. In the details pane, under Client Installer Download Links, click the download button () next to the desired OS option.

Follow the steps below to install SaaS clients on Windows, Linux, and macOS.

Install the Windows SaaS Client

The Adaptiva Windows Client is installed using the P2P installer with all the needed configuration parameters in an .msi file.

1. Select the Windows Client from the dropdown menu.

2. Select to download the installer to your machine.

3. Run the downloaded .msi file, and then the client will be installed.

Install the Cross Platform SaaS Client

The Cross Platform Adaptiva Client is installed using a shell script.

1. Select the appropriate Linux or macOS Client from the dropdown menus.

2. Select to download the .sh shell script to your machine.

3. Open a Command terminal window, then run the command below to execute the package. This command automatically downloads the appropriate package and installs the client.

sudo bash adaptiva-client-<version>-install-unix-<tenantObjectID>.sh

When running the shell script interactively on systems that use apt, the system may return the following message: N: Download is performed unsandboxed as root as file ‘/<path-to-install-package>’ couldn’t be accessed by user ‘_apt’. – pkgAcquire::Run (13: Permission denied) 109 You may ignore this error.