Approval Requests

Some Patching Strategies require patch manager approval before beginning a patch cycle. The Patching Process looks for an Approval Chain to use when processing approvals and sends a notification based on the communication process configured for each approver.

These approval communications include a link that directs the approver to the Admin Portal, prompting them to authenticate.

Administrators may see all pending and completed Approvals using theOneSite Patch dashboard.

Approve or Reject a Patch Request

1. Select Approval Requests from the left navigation menu of the Patch dashboard, and then review All, Pending, or Completed approval requests.

   • The All view is read-only. You may view the Approval details, but you may not make any changes.

   • Pending lists the process awaiting approval. You may view and change processes with a status of pending. The Approval Request details for processes await approval in this list.

   • The Completed view is read-only. You may view the Approval Request details, but you may not make any changes.

2. Select the ellipsis ... in the Action column to view details of a specific request:

   

   Approval Actions

   • Select Approve to approve a pending request.

   • Select Reject to reject a pending request.

   • Select View to view additional details about any request. For completed requests, View is your only option.