Set up Company

After signing into your Cloud Portal account, you can create a Company on the Welcome to the Adaptiva Cloud page to get started.

A company can manage their own Adaptiva products, or may have a Managed Service Provider (MSP) managing multiple companies. In either scenario, a new Super Administrator can create a unique Company on Adaptiva Cloud that can have up to three Tenants per Company. There is not a limit on the amount of Companies you can create.

The My Companies section of the main dashboard upon initial sign-in, allow Super Administrators to manage Company associated Super Administrators and Administrators along with associated Tenants.

Create a Company

  1. Select Go to Cloud Portal.

    The OneSite Cloud Portal Home page will appear.

  2. Select Create Company to create your first Company or select + New Company to create additional Companies.

    The Create Company dialog appears.

  3. Enter the following company details into the respective fields under Company Metadata on the Create Company dialog:

    • Company Name: The name of the Company.

    • Subdomain: Constructs the company URL and appends .adaptiva.cloud to the subdomain entered. The subdomain cannot be changed after you save.

      The subdomain must follow these specific requirements:

      • Starts with a letter

      • Lowercase alphanumeric

      • Between 1-30 characters

    • Description: Describes the Company.

    • Employee Count: The number of employees associated with the Company.

    • Postal Code: The five-digit numeric code associated with the postal delivery area where the Company is located.

    • State / Region / Province: The administrative division within a Country where the Company is located.

    • Country: The self-governing territory where the Company is located.

  4. Select Save to create the company. You will then be directed to the Manage Company screen.

After creating your Company, you will receive a confirmation email from [email protected]. You can now continue steps for creating Tenants.

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