Sign up

Sign up as a user to access the OneSite Cloud Portal. After you register and log in, create your first Company and Tenant. The system assigns you the Super Administrator role for the Company you created. Next, invite users so they can access the tenant and/or help manage the Company.

Sign Up for the OneSite Cloud Portal

  1. Start by opening up the Adaptiva Cloud Portal homepage in your preferred browser.

  2. Select Sign Up to create a request for your account. The New User Request dialog appears.

  3. Enter your email address into the Email field, and then select Sign Up to create the request for your account. You will shortly receive an email from [email protected], allowing you to register and activate your account to use on the OneSite Cloud Portal.

    You must use a corporate email account. No public domains are allowed (such as, gmail.com, hotmail.com, outlook.com, etc.).

Register Your OneSite Cloud Portal User Account

Twilio sends an email to users who either self-register or receive an invitation from an Administrator. The email contains a link to the Register New User dialog, where users complete their registration. For invited users, the email also includes a second link to activate the registered account with the company.

You can use the invite for 24 hours after we send this email.

  1. Navigate to your inbox, locate the email [email protected], and then select the first link in the email to register your user account.

  2. The Register New User dialog appears.

  3. Select the Admin Type login from the list. You can choose from the following login options:

    • Adaptiva:

      • Enter an email address, and password (password parameters can be found by clicking the information tooltip). Enter password again to confirm.

    • OIDC Provider:

      • Select the provider as directed by your Company Administrator. If you are currently not logged in with that provider you will be prompted to log in.

  4. Enter your First Name and Last Name in the respective fields.

  5. Enter the following contact details (optional) into the respective fields:

    • Daytime phone number

    • After-hours phone number

    • Text Message phone number

    • WhatsApp phone number

    • Teams Webhook URL

For more information on the Teams Webhook URL, review the Generating a Microsoft Teams Webhook URL KB article.

  1. Select Register to create your account.

  2. You will now be directed to the Adaptiva Cloud Portal to continue setup.

Last updated

Was this helpful?